Welcome to TheGalileo.AI, the online and mobile service of TheGalileo.AI (“TheGalileo,” “we,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information related to our AI productivity software and services (collectively, the “Service”). By using our Service, you agree to the practices outlined in this policy. If you do not agree, you should not use our Service.

This policy applies to all users, including but not limited to those who access our Developer Portal and other integrated services.

Information We Collect

We collect various types of information in connection with your use of the Service.

Information You Provide Directly:

• When you register for an account or communicate with us, we may collect personal details such as your name, email address, and any messages or User Content (e.g., text, files, images) you upload to the Service.
• This information is used to operate, maintain, and enhance the Service and to address any concerns or issues you may raise.

Information From Third-Party Applications:

• If you access the Service through a third-party connection or log-in (e.g., Google, Facebook, LinkedIn), we may receive certain information from those platforms, such as your user ID and profile data.
• You can manage or unlink your third-party accounts through your settings on those platforms.

Information From Other Third Parties:

• We may obtain additional data from public sources, social media platforms, and data providers to personalize your experience with our Service.
• You may opt out of us collecting additional information from third-party providers by contacting us.

Information Collected Automatically:

• We automatically collect usage data to help us understand how our Service is being used, including device type, IP address, browser type, and interactions with the Service.

Cookies:

• We use cookies and similar technologies to enhance your experience on our website, store your preferences, and understand how you interact with our Service. For more details, please refer to our Cookies Policy.

Log File Information:

• We collect log data, including your web request, browser type, referring/exit pages, and other interactions with the Service.

Clear Gifs/Web Beacons:

• These tools are used to track online usage patterns and determine which emails are opened by recipients.

Device Identifiers:

• We may collect unique device identifiers, such as the Android Advertising ID or iOS Advertising Identifier, to understand how our Service is being used across different devices.

Location Data:

• We collect and use your location data to personalize the content you see and enhance the Service.

Content Within Your Account:

• We collect and store content that you create or upload to TheGalileo.AI platform, including designs, documents, and other user-generated content.

How We Use Your Information

We use the information we collect for the following purposes.

• To provide and maintain the Service.
• To conduct data analytics and improve the Service.
• To communicate with you about updates, support, and promotional content.
• To personalize the Service based on your interactions and preferences.
• To ensure the security and integrity of the Service.
• To comply with legal obligations and enforce our Terms of Use.

Sharing Your Information

Sharing with Third-Party Service Providers.

• We may share your information with third-party vendors and service providers to assist with providing the Service, such as hosting, data analysis, and payment processing.

Sharing in Connection with Business Transactions.

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Sharing with Authorities.

• We may disclose your information if required by law or in response to legal requests, to protect our rights, or to ensure the safety of our users and the public.

Advertising

TheGalileo.AI may work with third-party advertisers to deliver personalized ads based on your interactions with the Service. These ads help us fund the development and maintenance of the Service.

How We Transfer, Store, and Protect Your Data

We take security seriously and use industry-standard measures to protect your data during transmission and storage. Your data may be transferred to, and stored in, countries outside of your own. We comply with all applicable legal requirements regarding data protection and transfer.

Keeping Your Information Safe

TheGalileo.AI uses physical, electronic, and administrative safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices About Your Information

You have control over your account information and can update or delete your data at any time by accessing your account settings. You may also opt out of marketing communications by following the instructions in our emails or contacting us directly.

How Long We Keep Your Information

We retain your information for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. If you wish to delete your data, you may do so through your account settings or by contacting us.

Links to Other Websites and Services

Our Service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of those third-party services and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through our Service or by email.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy or your information, please contact us at: Support@TheGalileo.AI